All parts purchased from uscellphoneparts.com are eligible for 14 days return policy. Returned parts must be originally purchased from USCP. Returned parts must be in their original condition – unused, unopened, without signs of attempted installation. Products returned in a used or non-original condition are subject to a 70% restocking fee. Shipping is non-refundable. All USCP parts are marked with specific SKU code, bar code, and stamp. If the returned part does not match out database information, it will not be accepted. USCP smartphone parts are eligible for full refund, replace, or store credit. Abuse to the return policy is strictly prohibited and will result in blacklisting the customer.
If the part is damaged or tampered, review our warranty policy.
All return shipments must be delivered within 14 days after receiving the product. The delivered date can be verified by viewing the package tracking. We will not accept returns shipments with “Due Postage.”
The customer claims 100% responsibility of correctly packaging and insuring that products being returned are not damaged during the shipment. Items damaged from return shipping are not covered under our warranty and return policy. We encourage all customers to add insurance and tracking to all returned shipments.
To start the return, contact USCP directly to discuss you options CONTACT
SHIP RETURNED ITEM TO:
US Cell Parts Inc
5241 W Charleston Blvd,
Las Vegas, NV 89146
Include the packing slip or order number, order date, name and address of the purchaser along with your return, so we can identify the customer properly.